In response to the problem of airline passenger violence, on April 6, Senator Jack Reed (D-RI) and U.S. Representative Eric Swalwell (D-CA) introduced the Protection from Abusive Passengers Act in both houses of Congress.
In Miami, Local 3146 Envoy passenger service agents and wheelchair attendants are on the front lines of customer service each and every day, but excessive overtime is a major challenge as flight schedules return to pre-pandemic levels. Local 3146 President James McKnight shares details about the situation at MIA.
We demanded stricter enforcement of laws meant to protect airport workers and the Department of Justice has responded, but federal law enforcement is still not doing enough.
American Agents Connected
on Wednesday, March 4 2015 - 11:56am
The Bargaining Committee is announcing an agreement regarding interim grievance and preferential hiring. This agreement is a temporary bridge until a final collective bargaining agreement is reached.
American Agents Connected
on Thursday, January 29 2015 - 11:45am
“Our record 2014 results close out a fantastic first year for our merger. These results would not have been possible without the efforts of our more than 100,000 team members,” said American Airlines CEO Doug Parker.
American Agents Connected
on Friday, November 14 2014 - 11:33am
On Thursday, November 13, 2014, your CWA bargaining committee met in Charlotte, North Carolina, to prepare for negotiating a collective bargaining agreement for the 14,000 passenger service employees at American Airlines.
American Agents Connected
on Tuesday, November 4 2014 - 11:27am
CWA members who have not yet completed their New American Agents’ Bargaining Survey should do so as soon as possible. The IBT will be conducting their own survey.
