News

The CWA/IBT Association and the Company have extended the trial mando agreement for another three week period, which will run from July 26 through August 15.
The CWA/IBT Association appreciates all the feedback we've received from members regarding the trial. We have modified the trial agreement to include that feedback. The modified trial will run for a three-week period starting July 5 and ending July 25.
CWA/IBT is aware of our members being required to work excessive mandatory overtime at many airports. Overtime notices are issued at the local level, and Local Union leaders are not always included in the notice to members. This makes it impossible to understand the scope of the problem nationally.
American will start providing face masks for those front line team members who choose to wear them at work. Masks will be sent to stations throughout early April with more added as supplies increase. Plus information about what to expect if you volunteered for VLOA or VEOP.
The grants for the airline industry in the Coronavirus relief act are supposed to fund paychecks and benefits for two million hourly workers, including passenger service agents and reservations agents. Let's make sure that happens.
On March 25, 2020, the U.S. Senate passed a $2.2 trillion economic relief bill that included $58 billion in aid for U.S. airlines. CWA worked to ensure the package includes $25 billion for employee wages, salaries, and benefits.
CWA has been working with American Airlines to allow agents to work at home wherever possible in an effort to keep everyone safe, acknowledging agents' requests. We hope this can be expanded going forward. Here we provide current details and answers to questions as of March 22, 2020.
This is a difficult time for employees at American Airlines. Your CWA/IBT association has answers to your questions. Some of the information is new and in some cases is different from what you may have seen previously. All information is up-to-date as of April 6, 2020.
CWA is devoting all available resources to making sure that the airlines and our government are doing everything possible to protect and support CWA agents and all transportation workers. We are calling on Congress and the President to provide immediate federal assistance to lessen the impact of the pandemic.
As the novel coronavirus (COVID-19) continues to affect communities across the globe, CWA leaders are engaging with American, Piedmont, and Envoy to ensure that they are providing CWA agents with comprehensive safety and prevention measures and to ensure they are following our collective bargaining agreements.
There’s a simple bottom line for every passenger service agent, no matter what their position or the size of their station: We should be able to come to work without fear of angry customers abusing us with words or actions.