News

As of January 1, 2019, new protections from assault went into effect for passenger service agents across the country. Since January, we have been meeting with American Airlines to determine exactly how we will implement tools and policies to make the assault protections a reality at all our airports.
Serious safety concerns, including rushed inspections, high stress, and dangerous time pressures are among the issues cited in a new report on conditions for Envoy passenger service agents.
On October 3, 2018, the Senate overwhelmingly passed a Federal Aviation Administration (FAA) Reauthorization bill that included critical protections from assault for passenger service agents. The bill also included a long-needed increase in the minimum rest period for flight attendants.
We’ve just posted a new, more accessible “explainer” PDF that addresses some of the misinformation related to the Tentative Agreement.
Members of the Bargaining Committee are conducting tentative contract agreement explanation meetings in several locations. Not all members of the committee will be at all locations.
The full Tentative Agreement will be made available for downloading at this site on Tuesday, October 20th, after meetings with Local Presidents.
We would like to set the record straight with regard to the tentative agreement that we reached with American Airlines last week. We’ve summarized in detail what has been agreed upon, including wages, job security, scope of work, health insurance, and other items.
Starting during the week of November 9, members who are eligible to vote started receiving their packets of materials from a company called BallotPoint.
Our Bargaining Committee reached a tentative agreement with American Airlines. This is an industry-leading agreement that makes major improvements in the wages and benefits of thousands of Passenger Service Employees.