News

I am a Passenger Service Agent with American Airlines’ subsidiary Piedmont at Charlotte Douglas International Airport. I’m writing this article on behalf of the whole leadership team at Local 3645 about an issue that affects every passenger service employee—our safety at work.
In September 2019, AFA-CWA President Sara Nelson spoke on the topic of assaults on passenger service agents before a U.S. House of Representatives Committee on Transportation and Infrastructure Subcommittee on Aviation.
Thousands of Flight Attendants at Delta Air Lines are fighting to join our CWA family by becoming members of AFA-CWA. As passenger service agent members of CWA, we support Delta flight attendants in their fight for a voice on the job.
With the merger of Legacy American Airlines (LAA) and Legacy US Airways (LUS), the Passenger Service seniority lists at LAA and LUS must also be merged, or integrated.
Welcome and congratulations to our new American Airlines members and elected officers in Locals 4201 and 6001!
Across the country, airline customer service agents are under assault, and the AFL-CIO’s Transportation Trades Department (TTD) needs our help to strengthen federal laws to protect us all.
Runoff Election Results for Vice President (updated March 14, 2016) . . .
A contract interpretation grievance was filed at DFW for improper overtime payments for HW for LAA agents on Jan 1 and Jan 18. Some agents worked over 12 hours on their HW and were only paid time and one half (1.5) pay.
The Article 2 change in control grievance settlement provides payments of $1000 for each LUS full-time employee and $500 for each part-time LUS employee who was on the payroll as of December 9, 2013, and remains on the payroll today.
Now that the American Airlines contract has been ratified, CWA and IBT have been meeting with the company to come to an agreement on the implementation. This will be done in phases, because the computer systems for American cannot be programmed to accommodate all the changes immediately.
With regard to the union’s Article 2-Change in Control grievance, the union settled the grievance with American Airlines for $5.2 million.