News

I am a Passenger Service Agent with American Airlines’ subsidiary Piedmont at Charlotte Douglas International Airport. I’m writing this article on behalf of the whole leadership team at Local 3645 about an issue that affects every passenger service employee—our safety at work.
In September 2019, AFA-CWA President Sara Nelson spoke on the topic of assaults on passenger service agents before a U.S. House of Representatives Committee on Transportation and Infrastructure Subcommittee on Aviation.
Thousands of Flight Attendants at Delta Air Lines are fighting to join our CWA family by becoming members of AFA-CWA. As passenger service agent members of CWA, we support Delta flight attendants in their fight for a voice on the job.
The American Airlines tentative agreement was ratified by members of the CWA/IBT Passenger Service Association. The vote was 6,993 in favor to 2,522 against. Voting was conducted by an independent third ​party.
We’ve just posted a new, more accessible “explainer” PDF that addresses some of the misinformation related to the Tentative Agreement.
Members of the Bargaining Committee are conducting tentative contract agreement explanation meetings in several locations. Not all members of the committee will be at all locations.
The full Tentative Agreement will be made available for downloading at this site on Tuesday, October 20th, after meetings with Local Presidents.
We would like to set the record straight with regard to the tentative agreement that we reached with American Airlines last week. We’ve summarized in detail what has been agreed upon, including wages, job security, scope of work, health insurance, and other items.
Starting during the week of November 9, members who are eligible to vote started receiving their packets of materials from a company called BallotPoint.