News

PSP Update: Congress Needs to Hear from Us NOW

Thousands of our co-workers were furloughed in October, and the health and economic crises have only deepened. We cannot go through another holiday without relief. Call your congressional representative and senators today and every day until they pass a bill.

CWA/NETT Training Scholarships for CWA Passenger Services Employees

In response to the COVID-19 pandemic and the significant impact on airlines, CWA/NETT Academy is funding more than 125 training scholarships for CWA passenger services members.

A Deal Is Possible This Week: KEEP CALLING SENATORS!

Our calls and letters are making a difference. Negotiations continue among Congressional leaders and the White House to reach a deal to support aviation workers and stop the furloughs. We cannot stress enough how urgent it is to keep calling your senators every day for as long as negotiations continue. It only takes a few minutes.

For All American Agents: Questions Answered

This is a difficult time for employees at American Airlines. Your CWA/IBT association has answers to your questions. Some of the information is new and in some cases is different from what you may have seen previously. All information is up-to-date as of April 6, 2020.

COVID-19 Updates from CWA

CWA is devoting all available resources to making sure that the airlines and our government are doing everything possible to protect and support CWA agents and all transportation workers. We are calling on Congress and the President to provide immediate federal assistance to lessen the impact of the pandemic.

A Safety Update on Coronavirus (COVID-19)

As the novel coronavirus (COVID-19) continues to affect communities across the globe, CWA leaders are engaging with American, Piedmont, and Envoy to ensure that they are providing CWA agents with comprehensive safety and prevention measures and to ensure they are following our collective bargaining agreements.

Agents at American Build Relationships to Tackle Air Rage at ORD

There’s a simple bottom line for every passenger service agent, no matter what their position or the size of their station: We should be able to come to work without fear of angry customers abusing us with words or actions.

It's Time to Speak Out for Workplace Safety

I am a Passenger Service Agent with American Airlines’ subsidiary Piedmont at Charlotte Douglas International Airport. I’m writing this article on behalf of the whole leadership team at Local 3645 about an issue that affects every passenger service employee—our safety at work.

More Action Against Airport Assaults

In September 2019, AFA-CWA President Sara Nelson spoke on the topic of assaults on passenger service agents before a U.S. House of Representatives Committee on Transportation and Infrastructure Subcommittee on Aviation.

Supporting Our Sisters and Brothers at Delta

Thousands of Flight Attendants at Delta Air Lines are fighting to join our CWA family by becoming members of AFA-CWA. As passenger service agent members of CWA, we support Delta flight attendants in their fight for a voice on the job.

Agents Take a Stand Against HBR Closures

On October 24, a sea of red shirts greeted CEO Doug Parker and other American Airlines executives at the company's quarterly State of the Airline meeting in Fort Worth. "It was important for us to be there and make our statements on behalf of our co-workers," said Renee de la Garza of Local 6001.