News

Fight for Assault Protection Continues

As of January 1, 2019, new protections from assault went into effect for passenger service agents across the country. Since January, we have been meeting with American Airlines to determine exactly how we will implement tools and policies to make the assault protections a reality at all our airports.

Report Blasts Envoy for Hazardous Conditions for Agents

Serious safety concerns, including rushed inspections, high stress, and dangerous time pressures are among the issues cited in a new report on conditions for Envoy passenger service agents.

Assault Protections Are Now Law

On October 3, 2018, the Senate overwhelmingly passed a Federal Aviation Administration (FAA) Reauthorization bill that included critical protections from assault for passenger service agents. The bill also included a long-needed increase in the minimum rest period for flight attendants.

Listen to Envoy Agents' Stories of Poverty Wages at AA

Envoy Airlines passenger service employees are currently at the bargaining table negotiating for an end to poverty wages. They're sharing their stories in a new collection of videos.

Congress Members Urge AA to Pay Agents a Living Wage

Over 80 members of Congress sent a letter to American Airlines CEO Doug Parker on February 8 urging him to “conclude your collective bargaining negotiations and ensure that all of your employees can earn a living wage.”

Marching for a Fair and Equal Contract in Phoenix

On Martin Luther King, Jr. Day, almost 200 workers joined in solidarity at Sky Harbor airport in Phoenix, Arizona, to demand a fair contract for all passenger service agents who work for American Airlines under the company’s Piedmont and Envoy subsidiaries.

American Airlines Bonus No Substitute for Fair Wages

While CWA is pleased that American is paying employees a one-time $1,000 bonus, it falls short of the permanent wage increase that working families were promised as part of the Republican corporate tax cut.

Air Rage Update

We are continuing to fight for more powerful protections for passenger service agents who face verbal and physical abuse on the job. This fall we're advocating on Capitol Hill for key protections and procedures our agents need and deserve.

Does Envoy See Workers as Assets or Liabilities?

What's at stake at the Envoy bargaining table? Sheryl Bachman started working for American Airlines in 1985 and now works for Envoy. "We're working at a bare bones level, and that can't be right."

Hurricane Relief Efforts: Agents Report from Texas and Puerto Rico

We've seen an outpouring of help for our sisters and brothers devastated by Hurricanes Harvey, Irma, and Maria. Please read the stories our members shared below, and continue to support the District 6 and District 3 relief efforts in any way you can.

Stronger Together: Fundraising for American Agents in Puerto Rico

A wonderful crowd joined American Airlines agents for food, games, and solidarity to say "We Are Truly Stronger Together!" and raise money for our sisters and brothers at SJU.