News

In June 2019 CWA Next Generation and District 3 co-sponsored a new training targeted to the needs of young union members. The participants included two passenger service agents, Jasiman Turner (Piedmont, CLT) and Richard Sanjuan (AA, MIA).
Tragedy visited our CWA Agents family on Sunday, August 11, when passenger service agent Kendrick Darrell Hudson died on the job at Charlotte Douglas International airport. Agents honored his memory at a vigil on August 18.
As of January 1, 2019, new protections from assault went into effect for passenger service agents across the country. Since January, we have been meeting with American Airlines to determine exactly how we will implement tools and policies to make the assault protections a reality at all our airports.
In May, four CWA members from American Airlines attended a two-day training session in Dallas for internal organizers. One take-away: "if we don't get everyone else unionized, it will end up hurting us."
When American Airlines workers in Puerto Rico realized that an essential aspect of their contract was in jeopardy as a result of outdated laws, CWA Local 3140 joined with Transportation Workers Union (TWU) Local 501 to make sure the legislature addressed the problem.
With the arrival of the summer travel season, planes are now more crowded, weather is more unpredictable, and passengers are taking out their frustrations on agents.
The escalating problem of Passenger Service representatives being assaulted on the job by passengers is one that CWA is working overtime to address, with the goal of protecting all our agents from harm.
In December, Executive Board members from INT and RDU came together at a Local 3640 meeting in Winston Salem, North Carolina, to share ideas and get to know each other's concerns.
“We work for the same corporation, and we wear the same uniform, so let's stand up for each other,” says Carolyn Marsalek, a thirty-year veteran of the busy American Airlines ORD station and vice president of CWA Local 4201.
“I’m thrilled that we’re now under the same protective umbrella as other airline employees. We’re on the front line: when passengers get mad we hear about it first. It’s a great victory. It looks like all of our work paid off. United action really works.” —DeAnna Davis, Envoy, BPT
Your CWA-IBT Association would like to share a quick update on December paychecks.