News

Tragedy visited our CWA Agents family on Sunday, August 11, when passenger service agent Kendrick Darrell Hudson died on the job at Charlotte Douglas International airport. Agents honored his memory at a vigil on August 18.
As of January 1, 2019, new protections from assault went into effect for passenger service agents across the country. Since January, we have been meeting with American Airlines to determine exactly how we will implement tools and policies to make the assault protections a reality at all our airports.
Serious safety concerns, including rushed inspections, high stress, and dangerous time pressures are among the issues cited in a new report on conditions for Envoy passenger service agents.
We’ve been asking Envoy and Piedmont agents to share their stories about the challenges they face at work. Read what's at stake in their own words.
Envoy Airlines passenger service employees are currently at the bargaining table negotiating for an end to poverty wages. They're sharing their stories in a new collection of videos.
Over 80 members of Congress sent a letter to American Airlines CEO Doug Parker on February 8 urging him to “conclude your collective bargaining negotiations and ensure that all of your employees can earn a living wage.”
On Martin Luther King, Jr. Day, almost 200 workers joined in solidarity at Sky Harbor airport in Phoenix, Arizona, to demand a fair contract for all passenger service agents who work for American Airlines under the company’s Piedmont and Envoy subsidiaries.
While CWA is pleased that American is paying employees a one-time $1,000 bonus, it falls short of the permanent wage increase that working families were promised as part of the Republican corporate tax cut.
We are continuing to fight for more powerful protections for passenger service agents who face verbal and physical abuse on the job. This fall we're advocating on Capitol Hill for key protections and procedures our agents need and deserve.
What's at stake at the Envoy bargaining table? Sheryl Bachman started working for American Airlines in 1985 and now works for Envoy. "We're working at a bare bones level, and that can't be right."
We've seen an outpouring of help for our sisters and brothers devastated by Hurricanes Harvey, Irma, and Maria. Please read the stories our members shared below, and continue to support the District 6 and District 3 relief efforts in any way you can.