News

The CWA/IBT Association of Passenger Service Employees has been informed of a restructuring plan announced by American Airlines.

CWA passenger service agents worked hard last year to get language included in the FAA Reauthorization Act to protect agents from assault.

In June 2019 CWA Next Generation and District 3 co-sponsored a new training targeted to the needs of young union members. The participants included two passenger service agents, Jasiman Turner (Piedmont, CLT) and Richard Sanjuan (AA, MIA).
A group of Airline Passenger Service Agents, representing the 20,000 CWA organized workers at American Airlines, Envoy, and Piedmont, gathered this week in Washington, DC to urge Members of Congress to extend assault protections to airline customer service employees.
The updates to the HR system for those CWA-IBT employees for whom we are going to adjust their pay date seniority due to the pay freeze or recall from furlough will be effective May 23, 2016 .
In October 2015, the Union negotiated with the Company in a Letter of Agreement (LOA) an opportunity for LUS Passenger Service employees, who had their Pay Date (PD) Seniorities modified in accordance with the 2005 Collective Bargaining Agreement . . .
With the merger of Legacy American Airlines (LAA) and Legacy US Airways (LUS), the Passenger Service seniority lists at LAA and LUS must also be merged, or integrated.
Welcome and congratulations to our new American Airlines members and elected officers in Locals 4201 and 6001!
Across the country, airline customer service agents are under assault, and the AFL-CIO’s Transportation Trades Department (TTD) needs our help to strengthen federal laws to protect us all.
Runoff Election Results for Vice President (updated March 14, 2016) . . .
A contract interpretation grievance was filed at DFW for improper overtime payments for HW for LAA agents on Jan 1 and Jan 18. Some agents worked over 12 hours on their HW and were only paid time and one half (1.5) pay.