News

Tragedy visited our CWA Agents family on Sunday, August 11, when passenger service agent Kendrick Darrell Hudson died on the job at Charlotte Douglas International airport. Agents honored his memory at a vigil on August 18.
As of January 1, 2019, new protections from assault went into effect for passenger service agents across the country. Since January, we have been meeting with American Airlines to determine exactly how we will implement tools and policies to make the assault protections a reality at all our airports.
Serious safety concerns, including rushed inspections, high stress, and dangerous time pressures are among the issues cited in a new report on conditions for Envoy passenger service agents.
The American Airlines tentative agreement was ratified by members of the CWA/IBT Passenger Service Association. The vote was 6,993 in favor to 2,522 against. Voting was conducted by an independent third ​party.
We’ve just posted a new, more accessible “explainer” PDF that addresses some of the misinformation related to the Tentative Agreement.
Members of the Bargaining Committee are conducting tentative contract agreement explanation meetings in several locations. Not all members of the committee will be at all locations.
The full Tentative Agreement will be made available for downloading at this site on Tuesday, October 20th, after meetings with Local Presidents.
We would like to set the record straight with regard to the tentative agreement that we reached with American Airlines last week. We’ve summarized in detail what has been agreed upon, including wages, job security, scope of work, health insurance, and other items.
Starting during the week of November 9, members who are eligible to vote started receiving their packets of materials from a company called BallotPoint.