Why I’m Excited to Vote CWA YES After the Merger

Thoughts from Eula Smith, US Airways Customer Service Agent, CLT

I started with US Airways over 40 years ago, and I was against unions when CWA first started organizing here. I always figured that if I came to work and did my job, I wouldn’t have anything to worry about. But now that I’ve seen our union, CWA, supporting and empowering us to make our voices heard for the past 13 years, I could not be a stronger supporter of my union.

CWA has meant real job security for me and my co-workers, which is matters because the wonderful people I work with are my favorite part of the job.

Because of CWA, we have a grievance process that helped a friend of mine keep her job.

Because we had the protections of a union contract and a process for resolving these kinds of issues, we were able to advocate for my friend and work with management to find a solution that was fair, which included letting this experienced employee keep her job.

Thoughts from Eula Smith, US Airways Customer Service Agent, CLT

Well, I have to tell you, I had a real wake-up call at our joint American Airlines/US Airways training last month.

When I heard directly from the American agents about what has happened over there, especially during bankruptcy, I couldn’t believe it. I don’t think I even appreciated how much the job protection parts of our contract have made a real difference in our lives and it made me proud of what we have been able to do.

Is everything about our jobs and contract perfect? Of course not. But I know that without a union we wouldn’t be able to negotiate things like snapbacks and the return of outsourced work, and many of us wouldn’t even be here today.

I’m a US Airways Customer Service Agent in Charlotte, NC, a member of my local executive board, and I’m a proud member of CWA.