News

In June 2019 CWA Next Generation and District 3 co-sponsored a new training targeted to the needs of young union members. The participants included two passenger service agents, Jasiman Turner (Piedmont, CLT) and Richard Sanjuan (AA, MIA).
Tragedy visited our CWA Agents family on Sunday, August 11, when passenger service agent Kendrick Darrell Hudson died on the job at Charlotte Douglas International airport. Agents honored his memory at a vigil on August 18.
As of January 1, 2019, new protections from assault went into effect for passenger service agents across the country. Since January, we have been meeting with American Airlines to determine exactly how we will implement tools and policies to make the assault protections a reality at all our airports.
Your CWA-IBT representatives have been in contact with the company regarding some members’ physical reactions to the fabric of their new uniforms.
Justice Department confirmed that passenger service agents are, in fact, covered by legislation adopted in 2002 that set significant penalties and jail time for anyone who "interferes with airport and airline personnel who have security duties."
During the summer of 2016, new steward training was a primary focus for many of our American Airlines Locals.
Since June, CWA members have collected more than 1,500 signatures on a petition demanding that Congress pass a national standard protecting airport customer service agents from what is commonly known as “airport rage.”
The CWA-IBT Association submitted a proposal to American Airlines for a different healthcare plan from the Teamsters Health and Welfare Fund, which would provide enhanced benefits to employees.
The U.S. House of Representatives and U.S. Senate will soon be voting on an FAA extension bill which includes language that would revise the Security Identification Display Area (SIDA) badge for all airport employees.
A group of Airline Passenger Service Agents, representing the 20,000 CWA organized workers at American Airlines, Envoy, and Piedmont, gathered this week in Washington, DC to urge Members of Congress to extend assault protections to airline customer service employees.
The updates to the HR system for those CWA-IBT employees for whom we are going to adjust their pay date seniority due to the pay freeze or recall from furlough will be effective May 23, 2016 .