American Airlines Passenger Service Professionals

Latest News

American will start providing face masks for those front line team members who choose to wear them at work. Masks will be sent to stations throughout early April with more added as supplies increase. Plus information about what to expect if you volunteered for VLOA or VEOP.
The grants for the airline industry in the Coronavirus relief act are supposed to fund paychecks and benefits for two million hourly workers, including passenger service agents and reservations agents. Let's make sure that happens.

Recent News

On March 25, 2020, the U.S. Senate passed a $2.2 trillion economic relief bill that included $58 billion in aid for U.S. airlines. CWA worked to ensure the package includes $25 billion for employee wages, salaries, and benefits.
CWA has been working with American Airlines to allow agents to work at home wherever possible in an effort to keep everyone safe, acknowledging agents' requests. We hope this can be expanded going forward. Here we provide current details and answers to questions as of March 22, 2020.
This is a challenging time for employees at American Airlines. Your CWA/IBT association has answers to your questions. Some of the information is new and in some cases is different from what you may have seen previously. All information is up-to-date as of April 6, 2020.
CWA is devoting all available resources to making sure that the airlines and our government are doing everything possible to protect and support CWA agents and all transportation workers. We are calling on Congress and the President to provide immediate federal assistance to lessen the impact of the pandemic.