American Airlines Passenger Service Professionals

Latest News

As of January 1, 2019, new protections from assault went into effect for passenger service agents across the country. Since January, we have been meeting with American Airlines to determine exactly how we will implement tools and policies to make the assault protections a reality at all our airports.
Serious safety concerns, including rushed inspections, high stress, and dangerous time pressures are among the issues cited in a new report on conditions for Envoy passenger service agents.

Recent News

On October 3, 2018, the Senate overwhelmingly passed a Federal Aviation Administration (FAA) Reauthorization bill that included critical protections from assault for passenger service agents. The bill also included a long-needed increase in the minimum rest period for flight attendants.
On Wednesday, October 3, 2018, the Senate overwhelmingly passed an FAA Reauthorization bill that included critical protections from assault for passenger service agents. The bill also included a long-needed increase in the minimum rest period for flight attendants.
Members of Local 3140 celebrated teamwork and their first fully elected executive board with a family picnic. They're making respect and kindness priorities because: "As individuals, we are one drop, but together we are an ocean."
On August 29, 2018, CWA Local 3640 hosted an early Labor Day celebration in the American Airlines Reservations Office in Winston Salem, NC. We proudly served 400 members!