American Airlines Passenger Service Professionals

Latest News

With storms coming, in order to help manage the amount of mando overtime we have settled one of the staff grievances with a trial period to determine if this is a better way to manage mando overtime in reservations. We developed this trial based on suggestions received from bargaining unit members.
American Airlines is still experiencing a considerable disruption to its business as a result of the COVID-19 epidemic. In the first quarter of 2021, the company reported revenues that were 53% below the same quarter of 2020 and 62% below the same quarter in 2019. The CWA-IBT Association has decided to postpone opening the contract for bargaining until the airline is in a more stable position to avoid any unnecessary concessions.

Recent News

President Biden moved the deadline for states to make all adults eligible to get a coronavirus vaccine to April 19. To encourage employees to be vaccinated, American Airlines announced an incentive program that applies to all American Airlines Group employees based in the United States, including those at Envoy and Piedmont.
It’s been a year since the global COVID-19 pandemic began turning our industry and our lives upside down, and CWA airline agents have been on the front lines at stations across the country. Recently we had a chance to talk to some American and Piedmont agents who have been in the trenches, dealing with COVID-19 and other health and safety issues.
A total of 250 passenger service agents received scholarships from the CWA National Education and Training Trust CWA/NETT) in the past few months. The agents took advantage of the funds to pursue new knowledge and brush up on valuable skills.
The U.S. House of Representatives has passed the American Rescue Plan, which includes extension of the Payroll Support Program (PSP) through September 30, 2021. It's now time to make sure the Senate passes the bill to maintain our jobs before PSP expires in mid-March!