News

The CWA/IBT Association of Passenger Service Employees has been informed of a restructuring plan announced by American Airlines.

CWA passenger service agents worked hard last year to get language included in the FAA Reauthorization Act to protect agents from assault.

In June 2019 CWA Next Generation and District 3 co-sponsored a new training targeted to the needs of young union members. The participants included two passenger service agents, Jasiman Turner (Piedmont, CLT) and Richard Sanjuan (AA, MIA).
We would like to set the record straight with regard to the tentative agreement that we reached with American Airlines last week. We’ve summarized in detail what has been agreed upon, including wages, job security, scope of work, health insurance, and other items.
Starting during the week of November 9, members who are eligible to vote started receiving their packets of materials from a company called BallotPoint.
Our Bargaining Committee reached a tentative agreement with American Airlines. This is an industry-leading agreement that makes major improvements in the wages and benefits of thousands of Passenger Service Employees.

Your CWA/IBT Association Bargaining Committee met last week, September 21-25.

Your CWA/IBT Association Bargaining Committee met last week on September 8, 9, 10, and 11.
Agents across the country are celebrating the success of our 10-19-15 Mobilization on July 30-August 1. We saw a dozen airports plus reservations offices and home-based agents all joining in solidarity to support a fair contract for agents at the new American Airlines.
Your CWA/IBT Association Bargaining Committee met last week on July 28th, 29th, and 30th.